Latest review first
My warranty company went through Appliances Comfort Air to replace an A/C unit and replace a line that had leaks. On Aug 3, 2016 I had 2 technicians in my home to 1. Install a new A/C unit 2. Put in a new line set to my 2nd A/C unit. Payment was demanded up front...Read more
Short Review on July 20, 2016
Terrible company and a very lousy and rude owner. They tried to overcharge me for parts with almost 85% markup. Literally highway robbers. Stay away from them.
I was stuck with this company since they contract with American Home Shield and I had to use whomever AHS sent out. The first time the A/C was broken I had to keep calling as no one called or showed up for the scheduled appointment. They eventually showed up 2 hours...Read more
Awful, Awful, Awful... The worst company and customer service I have encountered in a very long time! When the Senior Technician came to review my broken appliance he told me before he could touch anything he needed a payment up front, this was the first time I had...Read more
ABSOLUTLEY DO NOT USE THIS COMPANY!!!! After 3 weeks not having been contacted by them for the status on the parts they said they ordered for my dishwasher I called and spoke with the dispatcher. She told me the parts where not in yet and that they can't call everyone...Read more
Having been a Real Estate Agent in the ATL market over 20 years and used countless HVAC companies for my clients and myself, I can say without question Appliance Comfort Air always delivers! I have had clients call them with no heat in the dead of winter and no AC in...Read more
I had to use this company because they were the approved vendor for American Home Shield. Their quote included outlandish extra charges for items that were not covered by the warranty, but the net cost to me worked out close enough that I decided not to buck the...Read more
I have been a leading real estate Broker for many years with a large Buckhead real estate company. Managing 75+ associates, I have the opportunity to hear about good and bad vendor resources. One area where there seems to be a lot of opportunity for dissatisfaction...Read more
DO NOT USE this company!!! They have the worst customer service I have ever experienced!!!! The office manager is horrendous and a complete amateur. I've waited 2 weeks while they looked for parts. They've made 2 service calls to "measure" because the office staff...Read more
Rising Fawn, Georgia
This company is terrible! I have to use this company because of my home warranty. I gave them my cell phone number and they told me they would call before they got to my house. My husband passed away last May from cancer at the age of 43. I am a single mom and had to...Read more
Save yourself a lot of time and trouble. We have had no air in my house for over a month because they do not know what they are doing. They have cost me over 1500 extra and have left a family with you children with no air in the middle of Georgia heat. if you...Read more
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